After logging in to your 5h55 account, click the profile icon at the top right, then "My Account" or "My Account" Choose from two separate sections available there.
Betting History: In the "Bet History" tab, you'll find a full list of all your bets sorted by date – including match name, market type, stake, odds, and outcome (won/lost/pending), each displayed separately. Use the filters to narrow results by date range, sport type, or bet status to quickly find a specific bet.
Transaction Records: Financial Transactions In this section, you'll find the complete history of your deposits, withdrawals, and bonuses. Each transaction shows the date, amount, method, and status. Records up to 90 days can be viewed directly in your account; for older records, please email support.
Betting History: In the "Bet History" tab, you'll find a full list of all your bets sorted by date – including match name, market type, stake, odds, and outcome (won/lost/pending), each displayed separately. Use the filters to narrow results by date range, sport type, or bet status to quickly find a specific bet.
Transaction Records: Financial Transactions In this section, you'll find the complete history of your deposits, withdrawals, and bonuses. Each transaction shows the date, amount, method, and status. Records up to 90 days can be viewed directly in your account; for older records, please email support.
There are several reasons an account may be locked, each with its own solution:
1. Multiple failed password attempts: Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes. Wait 30 minutes and try again, or reset your password using the "Forgot Password?" option.
2. Security verification required: Logging in from a new device or an unusual location may temporarily suspend your account. In that case, an OTP will be sent to your registered mobile number – use it to unlock your account.
3. Incomplete KYC: If identity verification is not completed within the required timeframe after registration, certain features may be restricted. Please go to Account Settings to complete your KYC.
4. Suspected Rule Violations: If your account has been temporarily suspended due to multiple accounts or any other reason, support@5h55.best– email us with "Account Locked" in the subject line. You can typically expect a response within 24 hours.
For the fastest support in any situation, simply reach out via live chat in Bangla.
1. Multiple failed password attempts: Entering the wrong password 5 times in a row will automatically lock your account for 30 minutes. Wait 30 minutes and try again, or reset your password using the "Forgot Password?" option.
2. Security verification required: Logging in from a new device or an unusual location may temporarily suspend your account. In that case, an OTP will be sent to your registered mobile number – use it to unlock your account.
3. Incomplete KYC: If identity verification is not completed within the required timeframe after registration, certain features may be restricted. Please go to Account Settings to complete your KYC.
4. Suspected Rule Violations: If your account has been temporarily suspended due to multiple accounts or any other reason, support@5h55.best– email us with "Account Locked" in the subject line. You can typically expect a response within 24 hours.
For the fastest support in any situation, simply reach out via live chat in Bangla.
When a match is cancelled or abandoned mid-way, bets on 5h55 are settled according to the following policy:
Match fully cancelled (game never started): The full stake for all bets is refunded. Funds are typically returned to your wallet within 24 hours.
Match started but interrupted mid-way (rain/bad light/security): If the minimum required overs or time have been completed and the result is declared under the D/L method, bets are settled according to that result. If no result is declared, the bet is voided and your stake will be refunded.
For specific markets: For markets like "100+ runs in the first innings" – if the match is suspended before that outcome can occur, the bet for that market is voided. For more details Terms & Conditionsto view.
If you have any questions about a result, contact us via live chat within 24 hours of bet settlement – our team will look into it.
Match fully cancelled (game never started): The full stake for all bets is refunded. Funds are typically returned to your wallet within 24 hours.
Match started but interrupted mid-way (rain/bad light/security): If the minimum required overs or time have been completed and the result is declared under the D/L method, bets are settled according to that result. If no result is declared, the bet is voided and your stake will be refunded.
For specific markets: For markets like "100+ runs in the first innings" – if the match is suspended before that outcome can occur, the bet for that market is voided. For more details Terms & Conditionsto view.
If you have any questions about a result, contact us via live chat within 24 hours of bet settlement – our team will look into it.
Yes, 5h55 has a mobile app. Rather than searching on the Google Play Store or Apple App Store, download it directly from 5h55's official website – that's the safest option.
Downloading on Android:
1. Open 5h55.best → look for the "Mobile App" or "Download App" link in the menu or footer.
2. The APK file will download. Before installing, go to Settings → Security → enable "Install from Unknown Sources".
3. Tap the APK file and log in once installation is complete.
For iPhone (iOS) users: Open 5h55.best in Safari → tap the Share button → select "Add to Home Screen". This creates an app-like shortcut that works just like a native app.
Please note: Do not download any APK file claiming to be 5h55 from third-party sites – these may be fake and could put your personal information at risk. Only download from the official 5h55 website.
Downloading on Android:
1. Open 5h55.best → look for the "Mobile App" or "Download App" link in the menu or footer.
2. The APK file will download. Before installing, go to Settings → Security → enable "Install from Unknown Sources".
3. Tap the APK file and log in once installation is complete.
For iPhone (iOS) users: Open 5h55.best in Safari → tap the Share button → select "Add to Home Screen". This creates an app-like shortcut that works just like a native app.
Please note: Do not download any APK file claiming to be 5h55 from third-party sites – these may be fake and could put your personal information at risk. Only download from the official 5h55 website.
How bet results are settled on 5h55 depends on the sport and the market:
Pre-Match Bet: Results are typically processed after the match ends, within Within 15–30 minutes Winnings are credited to your wallet. For longer matches like cricket, funds are added once the official result data has been verified.
Live / In-Play Bets: Bets on each market are settled as soon as the relevant event occurs, and winnings are added to your balance instantly.
Bonus Payout: Promotional bonuses convert to cash balance once the wagering requirements are met. You can track your bonus wallet and main wallet status separately under the "Bonus" section of your account. For more details, Promotions see the page.
If the funds still haven't arrived after 30 minutes Financial Transactions Check the status on the page or contact live chat with your bet reference number.
Pre-Match Bet: Results are typically processed after the match ends, within Within 15–30 minutes Winnings are credited to your wallet. For longer matches like cricket, funds are added once the official result data has been verified.
Live / In-Play Bets: Bets on each market are settled as soon as the relevant event occurs, and winnings are added to your balance instantly.
Bonus Payout: Promotional bonuses convert to cash balance once the wagering requirements are met. You can track your bonus wallet and main wallet status separately under the "Bonus" section of your account. For more details, Promotions see the page.
If the funds still haven't arrived after 30 minutes Financial Transactions Check the status on the page or contact live chat with your bet reference number.
Withdrawing from 5h55 is simple. Log in and Financial Transactions Go to the section and select the "Withdrawal" or "Withdraw" option.
Available methods: bKash, Nagad, Rocket, and bank transfer. Withdrawing via the same method and account number used for your deposit will be processed the fastest.
Minimum amount: ৳100. The maximum daily limit varies depending on your account level.
Processing Time:
– KYC-verified accounts: 15 minutes to 1 hour (bKash/Nagad)
– Bank Transfer: 1–3 business days
– Requests submitted after midnight will be processed the following morning
Important: Completing KYC before making a withdrawal is mandatory. If it hasn't been done, the system will automatically direct you to the KYC form the first time you attempt a withdrawal. Once documents are submitted, verification is completed within 24–48 hours.
Available methods: bKash, Nagad, Rocket, and bank transfer. Withdrawing via the same method and account number used for your deposit will be processed the fastest.
Minimum amount: ৳100. The maximum daily limit varies depending on your account level.
Processing Time:
– KYC-verified accounts: 15 minutes to 1 hour (bKash/Nagad)
– Bank Transfer: 1–3 business days
– Requests submitted after midnight will be processed the following morning
Important: Completing KYC before making a withdrawal is mandatory. If it hasn't been done, the system will automatically direct you to the KYC form the first time you attempt a withdrawal. Once documents are submitted, verification is completed within 24–48 hours.
5h55's Responsible Gaming All tools are free for all users and can be activated directly from your account settings. Log in and click on your profile → Account Settings → Responsible Gaming।
Deposit Limit: Set your own daily, weekly, or monthly deposit limit. For example, if you set a monthly limit of ৳5,000, no further deposits will be allowed for that month. Lowering the limit takes effect immediately; increasing it requires a 7-day waiting period.
Loss Limit: Set a maximum loss limit for a given period. Once you reach that limit, you won't be able to place any more bets.
Session Time Limit: Set a time limit on how long you play in one session. You'll receive an automatic alert when your time is up.
Cooling-Off Period: You can take a break of anywhere between 24 hours and 6 weeks – logging in will not be possible during this period.
Self-Exclusion: Use this option if you want to take a long-term or permanent break. You can also request this through support – support@5h55.best।
If you need help activating any of these tools, let us know via live chat – our support team will walk you through it.
Deposit Limit: Set your own daily, weekly, or monthly deposit limit. For example, if you set a monthly limit of ৳5,000, no further deposits will be allowed for that month. Lowering the limit takes effect immediately; increasing it requires a 7-day waiting period.
Loss Limit: Set a maximum loss limit for a given period. Once you reach that limit, you won't be able to place any more bets.
Session Time Limit: Set a time limit on how long you play in one session. You'll receive an automatic alert when your time is up.
Cooling-Off Period: You can take a break of anywhere between 24 hours and 6 weeks – logging in will not be possible during this period.
Self-Exclusion: Use this option if you want to take a long-term or permanent break. You can also request this through support – support@5h55.best।
If you need help activating any of these tools, let us know via live chat – our support team will walk you through it.