Your personal data is collected at 5h55 solely to improve our services and keep them secure. This page covers what data we collect, how it's used, and what rights you have.
This Privacy Policy 5h55 This policy applies to all 5h55 services — including the website, mobile app, customer support, and any other digital channel through which you interact with 5h55.
5h55 complies with international data protection laws. User data is collected solely for the purposes of providing services, ensuring security, and meeting legal obligations. 5h55 never sells user data to advertisers or data brokers.
5h55 collects three types of data — information you provide directly, data generated automatically while you use the service, and information collected for identity verification.
| Data Type | What is collected | When Collected | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID/passport number | For KYC verification | Yes |
| Contact Information | Email, mobile number | Upon registration | Yes |
| Financial Information | Payment methods, transaction history | On deposit/withdrawal | Yes |
| Usage Data | Game history, betting records, login timestamps | Automatic | Automatic |
| Device information | IP address, browser, operating system | Automatic | Automatic |
| Communication records | Chat logs, email correspondence | When contacting support | Optional |
5h55 never asks for information that isn't necessary. We only collect what is strictly necessary to provide our services — this is core to our data minimisation principle.
5h55 uses collected data only for specific, defined purposes. Each purpose is clearly outlined below:
5h55 never uses your data for unlawful purposes, irrelevant advertising, or unauthorized third parties.
5h55 does not sell your data. However, limited information may be shared with trusted partners as necessary to operate the service:
All third parties are contractually bound to uphold 5h55's privacy standards. They are not permitted to use your data for their own purposes.
5h55 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.
Most cookies can be disabled through your browser settings. However, turning off essential cookies may prevent certain 5h55 features from functioning properly. Cookies within the app can be managed through the app's settings.
5h55 does not use third-party advertising cookies. Your browsing habits are never shared with advertising networks.
5h55 does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction records | 5–7 years | Anti-money laundering laws |
| KYC Documents | 5 Years | Regulatory Requirements |
| Gaming history | 3 Years | Dispute Resolution |
| Support chat logs | 2 years | Service Quality Review |
| Marketing Preferences | Until Opt-Out | Based on your consent |
Once the retention period ends, data is securely deleted or anonymized. You may also request early deletion at any time — however, certain data must be retained for legal compliance.
5h55 uses industry-leading technology to protect your data — not just in words, but with real, effective measures in place:
No one can guarantee 100% security on the internet. However, 5h55 takes every possible technical measure to keep risk to a minimum. Keep your password strong and never share it with anyone.
As a 5h55 account holder, you have certain rights over your personal data. These rights are yours to know and exercise:
To exercise these rights support@5h55.bestSend us an email or reach out via live chat. Once your identity is verified, we will respond within 30 days.
5h55 is strictly for users aged 18 and above. 5h55 does not knowingly collect any information from minors.
If a minor has accidentally created an account and this comes to 5h55's attention — either internally or through a report — the account is immediately closed and all associated data is permanently deleted.
If you believe your child is using 5h55, please contact support@5h55.best immediately. Action will be taken promptly.
For any questions, requests, or complaints regarding this Privacy Policy, contact 5h55 directly:
5h55 may update this Privacy Policy from time to time. When changes are made, the date on this page will be updated accordingly. For significant changes, advance notice will be sent to your registered email. Continued use of the platform following any update constitutes your acceptance of the revised policy.
Data Protection Officer: 5h55 has a dedicated Data Protection Officer who oversees all privacy-related matters. Contact directly: support@5h55.best
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